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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Byrd

Robert Byrd

November 17, 2025

5  out of  5
rating by Robert Byrd
"easy ti sign up. very affordable rates allowed me to increase coverage."
We responded:
"Hello Robert, Thank you so much for taking the time to share your feedback with us. We truly take great pride in offering competitive and affordable rates compared to other companies, while also providing the best coverage options tailored to meet our customers' unique needs. It’s our mission to ensure you receive exceptional value and peace of mind with every policy. We appreciate your support and look forward to serving you again with the same excellent service! -Jake Brandmeyer - New Baden, IL State Farm Insurance Agent"
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Samantha Alvis

November 6, 2025

5  out of  5
rating by Samantha Alvis
"Wonderful customer service! Randi was easy to work with! Very helpful and understanding!"
We responded:
"Hi Samantha, I’m thrilled that Randi was able to assist you with your needs today! Our service team is dedicated to providing prompt, attentive care, ensuring every customer feels valued and well-supported. We truly appreciate the opportunity to serve you and are always here to help! -Jake Brandmeyer - New Baden State Farm Insurance Agent"
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Ashley Richards

November 6, 2025

5  out of  5
rating by Ashley Richards
"I had a wonderful experience working with Jesianne at State Farm! She was incredibly helpful, patient, and professional throughout the entire process. She took the time to answer all my questions and made everything easy to understand. It’s clear she truly cares about her customers and goes above and beyond to provide great service. Thank you, Jesianne, for making everything so smooth and stress-free!"
We responded:
"Ashley, I’m delighted to hear that Jesianne was able to guide you seamlessly through your insurance journey! At our agency, we are committed to crafting personalized policies that perfectly suit each customer’s unique needs, while ensuring you have a clear and thorough understanding of your coverage every step of the way. It’s wonderful to know that Jesianne delivered on that promise and made the process both easy and reassuring for you! Thank you for doing business with us, don't hesitate to reach out if you need anything else! -Jake Brandmeyer - New Baden State Farm Insurance Agent"
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Lou Stengel

October 30, 2025

5  out of  5
rating by Lou Stengel
"Worked with Allyson for my Auto, Home and Life insurance; she made my insurance experience so quick and easy!"
We responded:
"Lou, Thank you for the 5-star rating! We're happy our office was able to help you with insurance quotes and finding the best coverage to save you money. Delivering personalized insurance solutions and great service is what we strive for. We appreciate your trust and look forward to assisting you in the future! -Your New Baden, IL State Farm Agent, Jake Brandmeyer"
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Tiffany Smith

October 27, 2025

5  out of  5
rating by Tiffany Smith
"I appreciate the honesty and the lower rates with State Farm. Thanks to Zach for helping me feel comfortable about my choice."
We responded:
"Hi Tiffany, We’re thrilled we could secure you rates lower than any other company! Providing the best rates along with excellent coverage is something we truly take pride in. Zach is dedicated to making sure every customer receives the care they deserve, and we’re glad that was reflected in your experience. -Jake Brandmeyer - New Baden State Farm Insurance Agent"
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Tyler Tate

October 24, 2025

5  out of  5
rating by Tyler Tate
"Great service from Daniel Sallman"
We responded:
"Thank you for your 5-star review! Daniel, along with the rest of our service team does a great job at making sure all our customers questions are answered, and done so in a timely manner! -Jake Brandmeyer - New Baden State Farm Insurance Agent"
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Ashleigh Huston'

October 23, 2025

5  out of  5
rating by Ashleigh Huston'
"The whole team here is great! Carson was very helpful and professional throughout the process."
We responded:
"Ashleigh, Thank you for your kind words! We're happy to hear Carson was helpful and professional throughout your insurance process. Our team is dedicated to providing clear guidance and finding the best coverage options for you. -Jake Brandmeyer, New Baden IL State Farm Insurance Agent"
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Rebecca B

October 23, 2025

5  out of  5
rating by Rebecca B
"Molly was very helpful through my experience and she’s a great asset to the team!"
We responded:
"Rebecca, Thank you for your wonderful feedback! We're glad Molly was able to provide you with excellent support throughout your experience. Our whole team is committed to delivering top-notch service and personalized solutions! -Jake Brandmeyer - New Baden, IL State Farm Insurance Agent"
Profile photo of Karisa Fuller

Karisa Fuller

October 21, 2025

5  out of  5
rating by Karisa Fuller
"Megan is always a joy to deal with. She is knowledgeable about policies that would work for our family!"
We responded:
"Karisa, I'm so glad Megan was able to make sure your policy was tailored to what you need and want - that is our top priority. Let us know if we can do anything else for you! -Jake Brandmeyer - New Baden, IL State Farm Insurance Agent"
Profile photo of Philip Berberich

Philip Berberich

October 21, 2025

5  out of  5
rating by Philip Berberich
"Great customer service. Cam is very knowledgeable and takes time to explain everything thoroughly!"
We responded:
"Phillip, Thank you for your kind words. Cam - and the rest of our sales team work hard to make sure our customers understand every aspect of their policy. We want you to have just as much information as we have! -Jake Brandmeyer - New Baden, IL State Farm Insurance Agent"
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Calvin Anderson

October 21, 2025

5  out of  5
rating by Calvin Anderson
"Great service! Talked to J and she took care of all my insurance needs. Will be with them for a long time."
We responded:
"Thank you for your review! J works hard to make sure our customers are satisfied and make sure all their questions are answered! We appreciate your business! -Jake Brandmeyer - New Baden, IL State Farm Insurance Agent"
Profile photo of Carla Holtz

Carla Holtz

October 20, 2025

5  out of  5
rating by Carla Holtz
"Travis H. has been great to work with at the New Baden office. My car insurance premiums are cheaper than they have ever been. He is always quick to respond when I have questions. Highly recommend his services!"
We responded:
"Carla, I'm so glad we were able to get you the cheapest premium you've ever had! At State Farm we pride ourselves for having the best rates, along with having top notch customer support! Thank you for your business! -Jake Brandmeyer - New Baden, IL State Farm Insurance Agent"
Profile photo of Whitney Holtz

Whitney Holtz

October 20, 2025

5  out of  5
rating by Whitney Holtz
"Great and friendly service. Travis got me a good deal on car and life insurance. Highly recommend!"
We responded:
"Whiteny, I'm so glad you took advantage of bundling policies with us and we were able to get you a great deal! Thank you for your business and trusting us to take care of you! -Jake Brandmeyer - New Baden, IL State Farm Insurance Agent"
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Grant Fridley

October 20, 2025

5  out of  5
rating by Grant Fridley
"This whole office is great! Helped me with everything I need, Cameron has been a great help."
We responded:
"Grant, Thank you so much for your wonderful review! Every member of our team is dedicated to ensuring that our customers’ needs are promptly addressed and fully satisfied. Your feedback truly means a lot to us. -Jake Brandmeyer - New Baden, IL State Farm Insurance Agent "
Profile photo of Elena Brandmeyer

Elena Brandmeyer

October 20, 2025

5  out of  5
rating by Elena Brandmeyer
"I have had a great experience with Jake Brandmeyer State Farm. Cam Brandmeyer has been so helpful to work with. He is knowledgeable, patient, and a hard worker. I recommend working with this business for all your insurance needs!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Jake and Cam provided you with knowledgeable, patient, and dedicated service. We're committed to helping you with all your insurance needs and look forward to continuing to support you in the future! -Jake Brandmeyer - New Baden, IL State Farm Insurance Agent"
Profile photo of Jakob Fredricksen

Jakob Fredricksen

October 20, 2025

5  out of  5
rating by Jakob Fredricksen
"Had the chance to work with Cam last week, he was very professional about his work with me, and super kind. He had lots of patience despite a complicated situation and we got it figured out! Great office, great people!"
We responded:
"Thank you for sharing your experience! We're glad to hear that Cam provided professional and patient support, especially during a complicated situation. It's wonderful to know our team and office made a positive impression. We appreciate your kind words and look forward to assisting you again in the future! -Jake Brandmeyer - New Baden, IL State Farm Insurance Agent"
Profile photo of Cameron Cooper

Cameron Cooper

October 14, 2025

5  out of  5
rating by Cameron Cooper
"Always very polite staff, very helpful and explain things well, and seem to give me the best insurance rates, 2 autos and renters insurance along with roadside coverage"
We responded:
"Cameron, We're thrilled to hear that we helped you bundle and save! We take pride in offering some of the best rates available, along with knowledgeable and prompt assistance. -Jake Brandmeyer - New Baden State Farm Insurance Agent"
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Robert McCluskey

October 10, 2025

5  out of  5
rating by Robert McCluskey
"J is the best! She always helps straighten out any issues I have. She is very polite and knowledgeable, idk where I’d be without her!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that J has been such a helpful and knowledgeable support for you. We’re here whenever you need assistance! -Jake Brandmeyer - New Baden State Farm Insurance Agent"
Profile photo of Collin Daugherty

Collin Daugherty

October 7, 2025

5  out of  5
rating by Collin Daugherty
"Jesianne was incredibly helpful"
We responded:
"Collin, Thank you so much for your review. Jesianne works really hard for our service department and our customers, we are happy to see her getting the recognition she deserves. -Jake Brandmeyer, New Baden State Farm Insurance Agent"
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Sarah Shelton

October 6, 2025

5  out of  5
rating by Sarah Shelton
"J is fantastic! She helped me fix all my problems."
We responded:
"Thank you for your feedback - we are so happy J was able to assist you in such a timely manner! -Jake Brandmeyer - New Baden State Farm Insurance Agent"
Profile photo of Cecil Schick

Cecil Schick

September 29, 2025

5  out of  5
rating by Cecil Schick
"Quick and easy, Jake covered all the bases and even made it easier. Thanks"
We responded:
"Cecil, Thank you for your kind words! We're glad Jake provided quick and friendly service, making the entire process smooth and easy. We always strive to have a live agent available to assist you promptly, whether from our sales or service department—just like a helpful neighbor! -Jake Brandmeyer - New Baden State Farm Insurance Agent"
Profile photo of Cole Zabala

Cole Zabala

September 19, 2025

5  out of  5
rating by Cole Zabala
"Jesianne is an amazing agent. She does a great job and is always helpful. 10/10 customer service!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Jesianne provided you with such outstanding service. We’ll be sure to pass along your compliments—she’ll be delighted! Your support means the world to us! 😊✨ -Jake Brandmeyer - Your New Baden State Farm Insurance Agent"
Profile photo of Tom Partelow

Tom Partelow

September 10, 2025

5  out of  5
rating by Tom Partelow
"J was of great support in my Insurance needs over several weeks while we were buying our new house in Fall 25."
We responded:
"Thank you for sharing your experience! We’re so glad that J was able to support you throughout your insurance needs during your home-buying journey. Congratulations on your new house in! If you ever need anything else, we’re here to help. 😊🏡 -Jake Brandmeyer, New Baden State Farm Insurance Agent"
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Maggie Fitzgerald

September 4, 2025

5  out of  5
rating by Maggie Fitzgerald
"Jesianne is one of the most helpful person out there. She's the best at answering questions and she is a fun and bubbly person"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that "J" provided such helpful and cheerful service. Our entire service team works hard every day to take care of our customers' needs, and it's wonderful to know their efforts are making a positive impact. We appreciate your support and look forward to assisting you again! -Jake Brandmeyer, New Baden State Farm - Insurance Agent"
Profile photo of Jared DeProw

Jared DeProw

September 3, 2025

5  out of  5
rating by Jared DeProw
"I’ve been working with Jesianne for some time now, she’s great!"
We responded:
"Jared, Thank you for your review. J works hard to take care of our customers and we are glad she is getting the recognition she deserves! -Jake Brandmeyer - New Baden State Farm Insurance Agent"